Q: Where are you based?
A: Freedive UK is based in Newquay, Cornwall. We also have courses in West Wales.
By making this our base we have easy access to most of Cornwall, given Newquays central location.
It also means easy access from the rest of the UK thanks to Newquay airport, less than an hours flight from London! We also run courses in West Wales giving further access to some incredible coastline.
Q: I dont see the date that I want. Can you offer another date?
A: We are very aware that everyones schedules are different and will always try to assist you in finding a date that suits. Our AIDA courses run twice a week, one midweek and one structured around the weekend to suit the working week. If this does not suit you, please let us know and, if given enough time to try to get more people on to the course, we will schedule another course for you.
Q: Can you offer specific 1-1 training, in order to achieve a certain goal?
A: Yes, these rates will of course be higher than the standard rate. The rate will vary according to the time your require, and how many days we will have to schedule for you. We will always strive to be reasonable though.
Q: Do I have to be physically fit to freedive?
A: You don’t have to be incredibly fit, although you must be comfortable in the water, a fairly confident swimmer, and have a basic level of fitness. All AIDA courses require the completion of a self declaration medical. If you have any questions regarding this please just get in touch.
Q: Do i need to be able to swim to take part in the AIDA courses/ spearfishing courses ?
A: Yes. In order to register and take part in for an AIDA course/spearfishing course you must be able to swim at least 200m non stop without fins and at least 300m non stop with mask, fins and snorkel.
Q: I have a child who would like to learn. Are they allowed to join a course?
A: They can now join and AIDA youth course, although these are very different to the standard aida courses so please get in touch to discuss.
Q: Can i get a refund on a voucher i purchased?
A: Vouchers are non-refundable and non-transferable, they have an expiry date of 18 months from the date of purchase
Q: My partner/friend does not want to take part, can they come along and just watch?
A: We cant allow partners or friends to come along just to watch for free as its not fair on the other paying clients. They may be able to come to the location though, but will be asked to give us some ‘room’ when tuition starts. Sometimes partners/friends may be interested in taking part in elements of the course for a short course fee.
Q: Can I fail the courses?
A: You can fail to meet the requirements for the AIDA courses, although you will always be given the best chance to pass. If you do fail, you can come back another day and complete the elements you failed the first time at minimal cost, only the cost of a short course… £50. The non-AIDA courses cannot be failed.
Q: What do i need to bring?
A: If you have any freediving gear, feel free to bring it along, but you don’t have to as we will supply it all. We recommend a winter wetsuit, regardless of the time of year . Bring some swimming gear, sunhat, waterproof jacket, shoes you don’t mind getting wet, a small backpack or bag for the boat, towels, sunscreen, perhaps a camera. Remember to bring all the paperwork we send to you prior to your course. This will include a self certifying health declaration, waiver, registration form and course notes.
We will supply water and light refreshments/lunches where appropriate. If you have dietary requirements please inform us before hand and we will try to accommodate.
Q:I used to scuba dive but was declared unfit to dive. Can i Freedive?
A: Contact us, but the answer could be yes. Freediving is more self regulated than Scuba. The only equipment that can fail is ‘you’, so as long as you dont have serious health condition then you will probably be ok. Call us though!
Q: Is there anything dangerous in the seas around cornwall which i should be scared of?
A: No. Cornwall has abundant sealife, and on a sunny day with good visibility you could think you were in the Caribbean.
Q: What happens if its terrible weather, will it be cancelled?
A: Remember that the geography of the coastline in Cornwall means that there is more often than not a sheltered cove we can use, although we probably wouldn’t use the boat and all the deep water training can be done in a local quarry. It normally has to be southerly winds of over gale force to cause a problem We have yet to have to cancel a course. If it does need to be cancelled we will reschedule for free or refund the day/portion of the day, which has had to be cancelled. However we cannot be held responsible for any additional costs you may have incurred through accommodation, transport etc.
Q: What is included on the courses?
A: All equipment , boat fees, qualifications (AIDA and/or FreediveUK cert), pool use, course notes.
Q: Do you offer group discounts?
A: Variable discounts on AIDA courses and weekend trips. We also run a forces, student and emergency services discount, just ask for more details.
Q: I’m thinking about joining you on a FreediveUK Holiday, what T&C’s apply? A: The Terms & Conditions for a FreediveUK Holiday are outlined below, please read them thoroughly before paying your deposit
Q: Its a couple of days before the course is due to start but something serious has happened which means i cannot attend, can i have a refund?
A: Unfortunately not. By booking the course you are agreeing to attend on that day, just as we are agreeing to teach you on that day. By not attending there will be an empty space on that course. Believe it or not we probably get up to a dozen last minute cancellations each season, ranging from serious illness to bereavement and as much as we sympathize you can see how this would cost us dearly if we refunded all cancellations. We can however put you on a future course, something that is very rare in the industry, but we cannot pre-book this for you. This means we will give you a few days notice of any course which has a vacant space, sometimes 24hrs, and you can choose to attend or not. We cannot pre-book this space as it will remove a another paid space from the schedule and as we have maximum numbers it will directly cost us the value of that space, essentially we will have given you 2 courses for the price of one (although it wont feel like that to you) but thats the reality of the situation. If we were to pre-book all cancellations we could end up with an entire course of canceled students, which would cost us a huge amount of money to put on.
Cancellations: If cancelled over 2 months from the course start date a full refund will be given, or a free transfer to another date will be given with no loss of ‘deposit’. If cancelled within 2 months of the start date a 100% cancellation fee will be charged, or a free move of date. If cancelled within 1 month then 100% of the course fees will be charged and any move of date will be at the discretion of FreediveUK, purely on a last minute availability basis. There can be no refunds for anyone who decides not to complete a course whilst on the course. Any lost paypal fee’s due to cancellation and refund are the responsibility of the student.
Loss or damage to FreediveUK equipment: Equipment hire is free however we do take a £50 deposit on the day of the course to cover damages or loss. This is a fraction of the cost of most of our equipment but we find it to be a reasonable amount to ask people to cover in the event of a loss or damage. Rates are below. You will need to agree to this before the courses starts, no refunds will be given to those who do not agree to the deposit.
Loss/damage of mask £20, Loss/damage of snorkel £10, Loss/damage of fins £50, loss/damage weight belt without weights £25, Loss/damage weight belt with weights £50, loss/damage wetsuit £50, loss/damage dive socks £5.
Fitness to dive: All AIDA courses require the completion of a self declaration medical form, this is available on request before the purchase of any course. You must be able to swim 200m unaided for all in water courses. Failure to complete any requested form may result in you being unable to attend the course.
Deposits: All deposits are non-refundable. By choosing to place deposit you are agreeing to commit to the course/holiday, and we will have changed our sales schedule because of that. Sometimes we may have already used that deposit to pay for some element of your training.
Moving dates (Illness, bereavement, transport, changed your mind etc): If you need to move your course within 2 months of the course start date, and you do not want to accept the cancellation policy, we will move your dates free of charge. Less than 1 month before the course start date will be at our discretion and on our terms. We will not always be able to give you a date in advance, it may be 48hrs before, as we will have already incurred costs for the date you could not attend and by booking you on to another course we will loose a space on that course (for which there are limited numbers). We may not be able to move the date and if we do it may not be during the current season.
THE HOLIDAY & SERVICES
PAYMENT & CANCELLATIONS
RISK & LIABILITY
The information contained in this website is for general information purposes only. The information is provided by Freedive UK and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control of Freedive UK. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Freedive UK takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.
This liability release is representative and relevant for all activities operated by Freedive UK, anyone participating in any activity which Freedive UK run will be required to sign a release. Anyone using the information contained on this website for personal instructional purposes must consider this release as applying to themselves regardless of the acquisition of a signatory or not. From henceforth the reader shall be referred to in the first person narrative.
I do hereby declare that I am aware that the activities operated by Freedive UK have inherent risks, which may result in serious injury or death. I still choose to participate in the activities with Freedive UK.
I understand and agree that neither my instructor nor AIDA International, nor any of their respective employees, officers, agents, contractors or assigns (herein after referred to as the “Released Parties”) may be held liable or responsible in any way for any injury, death or other damages to me, my family, estate, heirs or assigns that may occur as a result of my participation in activies with AIDA International, Freedive UK or as a result of the negligence of any party, including the Released Parties whether passive or active.
I hereby personally assume all risks of the experience, whether foreseen or unforeseen, that may befall me while I am participating in any activity with Freedive UK.
In consideration of Freedive UK allowing me to participate in any activity, I hereby personally assume all risks of the experience, whether foreseen or unforeseen, that may befall me while I am under the instruction of Freedive UK.
I declare that I am in good mental and physical fitness for freediving and that I am not under the influence of alcohol, nor am I under the influence of any drugs that are contraindicatory to taking part in any of the activities offered. I declare that if requested as a result of completion of the AIDA Medical Statement, I have seen a physician and have approval to take part in any activity offered by Freedive UK.
I further declare that I am of lawful age and legally competent to agree to this liability release.
By booking a course or trip on this website I am agreeing to the terms laid out in this waiver.
I understand the terms herein are contractual and not a mere recital, and that I have agreed to this document as my own free act and with the knowledge that I hereby agree to waive my legal rights. I further agree that if any provision of this Agreement is found to be unenforceable or invalid that provision shall be severed from this Agreement. The remainder of this Agreement will then be construed as though the unenforceable provision had never been contained therein.
Thankyou to everyone who visited during 2020. We hope that 2021 season will be easier but just in case and until things change our 2020 covid restrictions will be in place.
Course numbers will be limited to rule of 6 and all social distancing and hygiene measures will be adhered to in non emergency circumstances.
Bookings are being taken and we will now be allowing course date changes if available up until 1 week before the course start in the case of a change of government policy or guidelines.
Please be sure that if you need accommodation to attend, that this is secure, as we cannot refund due to a change in your accommodation choices.
Due to the restriction surrounding social distancing some elements of the advertised courses may differ, such as boat use and pool use. Please also note that until guidelines change in regards to travel in vehicles outside of your family unit or bubble you will need to transport yourself to and from dive sites.
Our standard terms and conditions apply to refunds and cancellations.
We are looking forward to diving with you